COVID-19 DELIVERY RESTRICTIONS

King West Flowers is taking phone and internet orders for both pick-up and delivery. We are not permitting walk-in traffic in the store. Pick-up orders will need to be paid in advance by credit card. Please see our BLOG for a more detailed discussion of our delivery hours and potential restrictions.

King West Flowers’ delivery charge for Metropolitan Toronto is $14.50. This charge applies to flowers, plants, gift baskets and balloons. Metro Toronto includes Agincourt, Don Mills, Downsview, East York, Etobicoke, Islington, North York, Rexdale, Scarborough, Toronto, Weston, Willowdale, and York.

Please NOTE – we cannot deliver to the Toronto Islands.

Delivery Charge for Municipalities in the GTA

• Ajax – $17.00
  Bramalea – $19.00
  Brampton – $19.00
  Concord – $19.00
  King City – $19.00
  Kleinberg – $19.00
  Maple – $19.00
• Oak Ridges – $23.00
  Oakville – $19.00
  Oshawa – $19.00
  Pearson Int’l Airport – $25.00
  Markham – $19.00
  Milton – $25.00
  Mississauga – $19.00
• Pickering – $17.00
  Richmond Hill – $19.00
  Thornhill – $19.00
  Unionville – $19.00
  Vaughan – $19.00
  Whitby – $19.00
  Woodbridge – $20.00

Delivery Charge for Other delivery areas

We can provide delivery to the following municipalities but cannot guarantee same-day service. The delivery charge will be between $19.00 and $31.00 depending on the distance from Toronto. Please contact the store or call us at one of the numbers above to determine the cost and timing of a delivery.

• Alliston
  Ancaster
  Ashburn
  Aurora
  Ballantrae
  Barrie
  Binbrook
  Bolton
  Bowmanville
  Bradford
  Brooklin
  Brougham
  Burlington
  Caledon East
  Caledon Village
  Carlisle
  Cedar Mills
  Claremount
  Columbus
• Courtice
  Dundas
  East Gwillinby
  Freelton
  Georgetown
  Gormley
  Greenwood
  Green River
  Grimsby
  Hamilton
  Hampton
  Hannon
  Holland Landing
  Innisfil
  Kettleby
  Kilbride
  Mt. Hope
• Muscleman’s Lake
  Newmarket
  Nobleton
  Orangeville
  Palgrave
  Port Perry
  Queensville
  Raglan
  Schomberg
  Sharon
  Stoney Creek
  Stouffville
  Tottenham
  Uxbridge
  Waterdown
  Whitevale
  Winona
  York University

Delivery service – we deliver 7 days a week

• • • Phone Orders: We have same day delivery for phone orders placed by 11 a.m. Toronto time.
    • On-line Shopping Orders: We have same day delivery for internet orders placed by 10 a.m. Toronto time. On-line shoppers can order in advance, as well.
    • Rush Phone Orders: If our delivery service has already left for the day, our location also allows us the convenience of delivering phone orders in the downtown Toronto core by taxi (at an additional cost), at any time during our hours of operation.

Delivery policies

• • • We cannot generally guarantee a specific time for our deliveries (with the exception of those sent by courier or taxi). See below.
      • Downtown Toronto Core and areas near King West Flowers – our regular delivery times are normally between 11 a.m. and 3 p.m. for both businesses and residences.
      • All other areas – our regular delivery times are normally between 2 p.m. and 5 p.m. for businesses and 2 p.m. and 6 p.m. for residences.
    • Timed Delivery – if you wish to have a delivery made at a specific time or time of day, we may be able to assist you with this. Please contact us at 416-203-1258 or send an email to contact@kingwestflowers.com to see if it is possible for your order. For orders outside the downtown Toronto area, timed deliveries will have to be arranged the day before the delivery is to take place. There will be an extra charge for this service.
    • Because of heavy delivery volume during holiday seasons (such as Christmas, Valentine’s Day and Mother’s Day), we cannot guarantee delivery to either residences or businesses during our regular delivery hours. We also cannot accept orders for a specific time of delivery on those days.
    • We are not responsible for orders delivered to an address that was incorrectly provided by the sender. Please ensure that you have the correct street name, apartment number and postal code, and the recipient’s phone number before placing your order.
    • Please include the business name where delivery will be made, if applicable.
    • If no one is available to receive the delivery at the recipient’s address, we will either leave it outside the premises (weather permitting) or with a neighbour, unless otherwise instructed by the sender.
    • Deliveries to multi-storey buildings will be returned to the store if we cannot gain entry to the building. Please ensure that a buzzer entry code and correct suite number are provided with any orders going to a multi-story building.
    • We are not responsible for any delivery delays due to weather conditions or incorrect address information.

Flower delivery on holidays

PLEASE NOTE: We cannot make deliveries on the following statutory holidays: – New Year’s Day, Family Day, Easter Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day, Thanksgiving Day, Christmas Day and Boxing Day.

Send flowers around the world with FTD

King West Flowers is a member of FTD (Florists Transworld Delivery) and we can help you send flowers to friends, loved-ones and business acquaintances anywhere in the world. Please call us at (416) 203-1258 or 1-866-603-1258 to place an order.